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What Sets Successful Consultants Apart? Are you part of a Management Team that is considering engaging a Business Consultant? Are you a Consultant who is considering a Consulting Job? This Article Covers 10 Qualities of a Successful Consultant.
1. Know the Client. It is not enough to know about the client's business or industry, or to offer up boilerplate solutions. Consultants must understand the history, mission and goals as relates to their tasking and, any relevant information about competitors and stakeholders. In essence, they are being paid to be an extension of the organization's team by helping to carry out key objectives through successful execution. In order to do that, it is critical that consultants understand the client's business.
2. They Listen. Consultants need to be expert listeners in order to accurately assess, advise and apply their expertise and acquired discovery for the benefit of the client. It's important to note that there is a substantial difference between hearing and listening. Listening gives us the ability to formulate the right questions and deduce accurate information from which to base our solutions.
3. Proper Connections. The sooner a consultant connects with the right people in the organization, the better. Too often, consultants misread the inner workings of an organization or miss important elements that may be key to their decision-making by catering exclusively to the top level. Successful consultants will pro-actively engage and connect with all of the key people who in any way, relate to their objectives.
4. Customization. When it comes to processes, people, communications, strategies and solutions--one size does not fit all. Great consultants put their experience and intuition into practice while analyzing, discovering and rendering solutions, and looking to best practices as a companion guide, but not as an exacting science.
5. Discernment. Critically, they must see the whole picture--that includes processes and people. Once they have identified all relevant components and dynamics, they will be able to start outlining how things fit together and begin to work toward formulating successful solutions. They also have a knack for not only seeing what is there, but what's not there--discernment can be pivotal.
6. They Deliver. Perfectly crafted proposals, shining referrals and resumes do not guarantee success. When a business pays for expert analysis, skill and advice from outside of their internal pool of expertise, consultants need to deliver-and deliver to the client's satisfaction.
7. Best Alignment. Not all consultants are cross--functional. Oftentimes, at the point a consultant is hired, the organization is desperate for help in building, making an important correction or securing a very specific skill set. They cannot afford to lose time or money. A consultant can hold multiple degrees or have decades of experience under their belt and still not be a good fit. Both the organization and the consultant need to be sure that they are the best alignment for one another.
8. Communication Excellence. Apart from possessing excellent verbal skills, the consultant should also have excellent listening skills and the ability to articulate. They need to be able to articulate pain points, goals and solutions. They should also keep all stakeholders informed, be prompt and clear with reports, and issue relevant feedback throughout the process.
9. On Their Game. Detail-oriented preparation, process and delivery are all important. They are also prompt, professional, organized, responsive and reliable. Staying on top of the latest trends and intelligence and being able to apply anything of relevance will also set them apart.
10. Create Value. Successful consultants create value by demonstrating business acumen and have the ability to lead and manage both processes and people. They are pro-active in understanding what the client needs, act as trusted advisors who bring the best solutions to the table in an effective and profitable manner, and they produce on their deliverables.
By author April McCallum -- who is passionate about Communications, Strategic Process, Innovation, and People. Her experience spans from International Global 500 and privately held companies, to Non-Profit and solo professional sectors, in the global high-tech, healthcare and media industries. Contact Info: http://www.linkedin.com/in/AprilOtisMcCallum
Parents Warned About Artificial Food Colouring
Parents have been warned not to give their children food containing certain artifical colouring until the results of a new study are published. UK researchers have recently tested the effects of a range of artificial colourings on children's behaviour. Their results were in line with previous research which suggested that certain artificial colourings were linked with hyperactivity and poor concentration.
So far the Food Standards Agency (FSA) has said that it will not issue formal guidelines until the results of the study are formally published. However, independent experts have said that parents should avoid foodstuffs containing the additives until the results are studied just to be safe.
The team at the University of Southampton tested the additives tartrazine (E102), ponceau 4R (E124), sunset yellow (E110), carmoisine (E122), quinoline yellow (E104) and allura red AC (E129) on both three-year olds and eight-to-nine year olds, using quantities that an average child may consume in a day. Their results supported findings from seven years ago which linked the additives to behavioural problems such as temper tantrums, poor concentration, hyperactivity and allergic reactions.
The FSA's Committee of Toxicity on Chemicals looked at the original research, known as the Isle of Wight study, and decided in 2002 that the research was inconclusive. Now the FSA has said that they are aware of the new findings but that they would not act on them until the results were formally published.
Pru Leith, chair of the School Food Trust said she hoped the findings would be published quickly but the FSA had to follow scientific protocols before making recommendations. "We are very keen to promote fresh healthy home cooked food and if you get that sort of food you don't have to worry about additives. There is a lot of anecdotal evidence from teachers and parents about children behaving badly when they're given sugary food stuffs so in the end I'm sure we will have the corroborating evidence."
Professor Vyvyan Howard, one of the experts on the FSA's Additives and Behaviour Working Group said it was important the findings were published but that consumers could choose not to buy products containing the additives. "It is biologically plausible that there could be an effect from these additives. While you are waiting for the results to come out you can choose not to expose your children to these substances. These compounds have no nutritional value and I personally do not feed these sorts of foods to my 15-month-old daughter."
Sainsburys recently announced that it would ban artificial colours and flavourings in its own-label soft drinks, whilst other supermarkets are said to be reviewing their policies on additives after pressure from parents.
About the Author
Guide to Nutrition explores the issue of nutrition and health so that you can find out more information about what you eat and the effect it has on your life. For more information please visit http://www.guide-to-nutrition.com
£100m bill as Yorkshire hit by mortgage fraud surge
MORTGAGE lenders in Yorkshire were hit by a fourfold increase in fraud in the first half of this year, with losses hitting almost £100m, figures compiled by financial experts reveal today. (08/08/2010 23:34:41)
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